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Last updated August 23, 2005

Podcasting 101

Opportunity is knocking at the doors of many shrewd marketing strategists. It is estimated that over 22 million American adults have purchased their own portable MP3 players. The numbers go up daily as the demand for MP3 players steadily rise with American tweens, teens and young adults. MP3 players are one of the most current and popular forms of electronic audio/visual communication tools.

Many MP3 players provide a notable amount of space (sometimes more than 40-gigabites) for downloadable music, photos, and video with plenty left available for marketing opportunities. Versatility is also a benefit. Many consumers shuttle their MP3 player between home, their car, and work. Podcasting is an avenue of distributing electronic sound and/or video files from the Internet to those who own an MP3 player. MP3 users can “subscribe” and download audio, picture, and video files directly to their portable players.

Who may utilize podcasting to generate more sales? Most organizations and businesses can find an outlet or medium that targets your ideal customer. While most current podcasts come from news outlets it is vastly becoming the trendiest avenue to get consumers “dialed in” to your product or services. Gadget maker PALM has a consistent podcast available titled “This Week in Palm,” The Weather Channel offers free daily podcasts that give you up to the minute weather and travel information to any destination across the globe, and a group called The Vegan Cooking School even offers up tips on recipes for vegetarians. The majority of these daily downloadable tips are free. The ideas are limitless.

Creating a podcast can be as simple as recording your CEO while speaking about your latest product or service. Marketing the podcast, however, is where you will make a name for yourself. As they become more and more mainstream, they will increasingly allow businesses to provide information directly to a company’s target market. Of course, podcasting alone will not produce results; it is the integration of all marketing strategies that will produce the greatest results. Podcasting is an avenue for sharing information. Are you ready to explore the opportunities of podcasting?


You Don’t Want to Lose Out, Do You?

This summer’s popular movie, “Willy Wonka and the Chocolate Factory” offers not only a craving for chocolate, but a lesson in marketing. Five golden tickets were placed in randomly chosen chocolate bars; this created a marketing frenzy for the chocolate bars. Sales boomed as children (and parents) tried to increase their odds to find one of the special five chocolate bars with a golden ticket. The elusive golden tickets were limited in number and also offered an opportunity of a lifetime…to tour the mysterious Willy Wonka candy factory and to win a year’s supply of candy and a special gift for one of the golden ticket holders.

This tactic is called “scarcity marketing.” Scarcity, as you can imagine, is when a limited amount of an item (or service) is available. After the supply is gone, the item (or experience) will not be available; scarcity implies “urgency”.

Scarcity in the marketplace can be identified with some of the following messages:

“Limit one per person” - Each customer can purchase only a limited number of an item.

There's a limited supply of an item available. Many times this type of marketing promotion is advertised by saying “while supplies last.” Or, it can include an item that is limited in availability by some set factor (a “final tour” concert, openings at a university).

A popular product that sells out because production did not anticipate consumer demand (the launch of the newest video game or the “Cabbage Patch” doll, for example).

“Limited time offer – An item only available at a special price for a limited time.

A special commemorative product produced for only one special occasion.

A limited special gift with purchase.

“Free gift available for the first 150 orders” – A limited number of a free item is given away to customers (such as a limited number of gifts to attract shoppers to the store’s early bird sale).

A limited opportunity to sign up or win a prize or trip with the purchase of an item.

This marketing tactic is abundantly utilized the day after Thanksgiving – typically the busiest shopping day of the year. You'll see “door crashing” sales, “while quantity lasts” sales, and limited quantities available at a special price. If properly marketed, scarcity can create a surge of action such as lines at stores, calls from clients and Internet sites overloaded with people wanting to buy before the “first come first served” sale ends.

Scarcity marketing is the driving force for antiques, collectibles, and memorabilia, simply because these items are scarce.

Scarcity can not only create a surge in sales, but it also allows retailers to charge a higher fee than those who don't use this tactic.

Think about how you can build scarcity into your marketing and PR…before the opportunity runs out!



Letter Perfect Sales

There are a variety of sales strategies to utilize in the marketplace today. From Internet marketing, to advertising, to public relations and so on, creating a mix of strategies that works is key. With the advent of “no call lists” and increasing legal changes in telemarketing, as well as problematic Internet “spamming,” marketers are always watching for new opportunities to grab the attention of potential clients.

Marketers need to be creative and precise with the execution of every program. It may not come as a surprise to learn that an effectively written sales letter can do wonders in gaining and retaining business clients.

Direct mail (sales letters), are a basic instrument in every marketer’s tool kit. Knowing how to put together a sales letter that gets attention, gets opened and then gets read is important. Therefore, the writing must be strong, and the prospective mailing list must be compatible with the letter to find success.

The following are a few of many tips in effective sales letter writing:

Grab the attention of your readers with a creative or well thought out introductory sentence. The headline or first sentence is the most important part of the letter.

Answer the WIFM (What’s in It For Me?) question for your readers. Do not the use the word “I” in the letter but consider the word "you".

From the beginning of the letter, and in every paragraph, tell your reader the benefit(s) of taking action. Clearly state the advantages and plusses of buying your service or product.

Keep readers interested in the letter; balance professionalism and friendliness.

Offer specific guarantees. In fact, the more specific, the better.

Utilize a limited offer to “try out” a new product or service.

Provide facts and statistics to give your information credibility.

Keep the letter brief and easy to read. Use short, simple words.

Use a “p.s.” area to emphasize information you want readers to be sure to see.

Use quality paper.

To gain attention, include a promotional item or gift in the letter.

Write paragraphs with a variety of sentence lengths.

Express your understanding of your reader’s business challenges; offer a solution or an example of how your product or services can be helpful.

Write clearly and make sure the letter is straightforward and uncluttered so your readers can read all of it.


The Best Marketing Ever

Reaching your target markets and ultimate customers isn’t as easy as it used to be. Marketing departments all over the country have been scratching their heads to find out better ways to capture attention with a highly targeted marketing approach. Businesses have spent mountains of money on research to capture the right method and to develop strong, solid relationships with customers.

Sometimes the best way to reach new customers is by doing something extra for your current customers. Not only are they happy, but they spread the word to others. The sincerest form of flattery is for a customer to give a testimonial for you! This is also the most cost-effective way of reaching new customers. Think of another way you can help your customers and make them feel special!

Hilton Garden Inn is rescuing guests who leave their cell phone chargers at home or who have little battery power remaining on their phones. They have PowerMobile universal cell phone battery chargers in every pantry in their rooms across the country for guests to use. The offering came as a result of Hilton Garden Inn's first “Ask the Traveler” survey, in which 31% of respondents said cell phone chargers are the most forgotten item when traveling.

So take a hard look at what you can do to help your customers: What will make them pick your company over and over again? What will make them want to spread the word about your services or product offering? Can you do something more?

Think of the last company that made you feel special. Did someone smile and provide coffee when you arrived at your shopping destination? Did someone ask if they could help you in a nice way? Every little gesture of kindness, every smile, every time someone asks about your day or hands you a glass of water – before you even ask for it – these all make your business exclusive!

By providing the absolute best service, giving more than others they encounter and by thinking ahead of customer’s needs, you’ll save marketing dollars and have the best marketing of all: word-of-mouth.

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