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Last updated August, 2004

Make the best of the remaining summer season:

Recapture fond summer memories:

  • Sit outside at night to listen to the crickets
  • Catch fireflies
  • Host a summer barbecue

Even at work, make most of the rest of the summer time:

  • Finalize business marketing and public relations plans for the next year.
  • Study new trends and any changes in social consciousness.
  • Gear up sales and marketing efforts for better fourth quarter business!

Every company must sell their products, services or concept(s). Sales is a business basic that must be done by sales people in addition to most all other employees. Whenever an employee meets someone new, there is a possible opportunity to “market” your business.

Sales opportunities can occur everywhere. From a business social to a casual party, everyone can utilize basic sales techniques to attract new customers.

Even non-sales staff can use the following sales tips to build rapport and connect.

  1. Introduce yourself and share a succinct 21 word introduction about your business. Pay special attention to names.

    Offer a steady handshake, pleasant greeting.

  2. Ask questions to prospect without ulterior motives.
    Be genuinely interested in your potential client.
    Learn about the prospect yet do not talk too much about yourself.

  3. Relax and be yourself.
    Talk with a potential customer, as you would a colleague or friend, not as a “prospective client.”

    Find out what the customer wants, who they do business with and what their goals are. Concentrate on ways to assist your potential customer solve a challenge or improve their business.

  4. Avoid trying to “persuade” them to purchase your product or services and concentrate more on their needs. Authentic problem solving and assistance will help you build trust with prospects. When you become a valued ally sales will follow.

  5. Listen carefully and be aware of non verbal communication. If the person seems stressed, rushed or upset, be aware of their needs and make appropriate changes. Do not get lost in a “sales pitch” or trying to convince them on the spot to do business with your company.

    Sales is a process and can be built with authentic interest in a win-win situation. Getting attention and making a connection are a couple of the first few steps in the sales process.

Everyone can represent their company favorably using a few of the sales tips…it's well known that the first impression is important and become the beginning of a successful relationship.


What's a blog?

The following are a couple definitions of this internet craze:

A Blog is an easy-to-use web page, where you can quickly post thoughts, interact with people, and more.

A Blog (noun) is a shared on-line journal where people can post diary entries about their personal experiences, areas of expertise and hobbies. A blog is basically a journal that is available on the web. People can publish thoughts, get feedback, find people with same interests and more. Blogs are usually updated daily using software that allows people with little or no technical background to update and maintain the blog.

Postings on a blog are almost always arranged in chronological order with the most recent additions featured most prominently.

As with all forms of communication, businesses have taken this trend to utilize as a form of business communication; B-Blog is known as a “business blog.”

Businesses can share their expertise via a B-blog sharing information that positions them as an expert in their field. If readers subscribe to a particular blog (via downloadable software called newsreader or aggregator) they can be notified when the a B-blog is updated on your site.

Many businesses may want to consider incorporating a blog to their website…search engines seek sites that are updated with fresh information most recently. In essence, hosting a blog on your site may help raise your site search ranking.

Another benefit of creating a B-Blog on your website is to provide updated information. The blog page can be updated a number of times per week. No technical training is needed to use a blog; it is easy to use and timely. Writing on the blog can be as simple as providing short tips and links to helpful sites.

One of the most popular types of blogs is a news blog. There are several individuals throughout the country that gain access to information and are able to publish it before any of the newspapers or cable news channels have the chance to air the information. Most news bloggers are focused on nitch markets such as technology or marketing. British blogger Nick Denton has made some of the biggest waves in the world of blogging. He is responsible for gossip blogs Gawker.com and Wonkette.com and the gadget blog Gizmodo.com, as well as others.

The tightening of spam filters can make it an increasing challenge to ensure all marketing e-mails (not spam) make it to all subscriber’s inbox. Blogs are an additional avenue of communication that if used correctly, can only add to your marketing strategies.

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